We typically ask you for a few examples of websites you like so we can create a mock-up for you to review. You will also need to provide us with the content for the website; in other words, what goes on the pages. This has proven in the past to be the longest hold up in terms of getting a site launched on time. Many customers simply do not have the time to sit and write content for their websites. It is harder than it sounds, I promise. This page alone took more than 2 hours to write. We recommend at least 300-500 words on every page if you want to rank well in search engines (this one is 1500).